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STORE POLICY

CUSTOMER CARE

  • Authenticity Guarantee

    • We promise 100% authentic, high-quality Indian sarees handpicked from trusted weavers and suppliers.

    • Each saree is inspected for quality before dispatch.

  • Customer Satisfaction

    • Your satisfaction is our top priority. If you are unhappy with your purchase for any valid reason, we’ll work to make it right.

  • Secure Payments

    • We ensure secure and trusted payment gateways for your peace of mind.

  • Quality Assurance

    • Every saree undergoes a thorough quality check to ensure there are no defects, tears, or inconsistencies.​

  • Hassle-Free Returns/Exchanges​

    • We offer easy returns or exchanges within 21days for unused products with original tags intact. If your order arrives damaged, we will replace it or issue a refund.

  • Timely Shipping

    • We promise prompt shipping and timely delivery for every order. Usual delivery time would be 5-7 business days within the U.S

  • Transparency​

    • What you see is what you get. We ensure clear descriptions, accurate product details, and good-quality product images.

  • Dedicated Customer Support

    • Our friendly and responsive support team is always ready to help with any queries or concerns. Call us at 770-44-5969 for any questions or enquiries pr email us at marudhanisarees@gmail.com 

  • Ethical Sourcing

    • We work directly with authentic weavers, ensuring fair wages, ethical practices, and supporting traditional weaving communities

PRIVACY & SAFETY

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We value your trust and are committed to protecting your personal information. This Privacy and Safety Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

To provide you with a seamless shopping experience, we may collect:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Securely processed through trusted third-party payment gateways. (We do not store your card details.)

  • Order Details: Products purchased, order history, preferences, etc.

  • Communication Data: Messages or inquiries sent to our customer support.

2. How We Use Your Information

We use the collected information to:

  • Fulfill your orders and deliver products on time.

  • Process payments securely.

  • Improve your shopping experience by personalizing product recommendations.

  • Send order updates, promotional offers, and newsletters (only if you opt-in).

  • Respond to your queries and provide customer support.

  • Improve our website and store operations.

Your data is used solely for business purposes and will not be sold or shared with unauthorized third parties.

3. Secure Transactions

We prioritize the security of your information:

  • All transactions are encrypted using SSL (Secure Socket Layer) technology to ensure safe and secure payment processing.

  • Trusted third-party payment gateways like PayPal, Stripe, or similar (insert actual service) handle your card information.

  • We do not store sensitive payment details.

4. Data Protection

  • Your personal data is stored securely with restricted access.

  • We implement firewalls, encryption, and other measures to prevent unauthorized access.

  • Regular monitoring ensures your data remains safe.

5. Cookies and Tracking

To enhance your shopping experience, we use cookies:

  • What are cookies? Small data files stored on your device to help improve site functionality.

  • Cookies help us remember your preferences, analyze website performance, and provide tailored recommendations.

  • You can manage or disable cookies in your browser settings.

6. Your Privacy Rights

  • Access and Update: You can review and update your personal information in your account settings.

  • Opt-Out: You can unsubscribe from marketing emails anytime by clicking the "unsubscribe" link.

  • Data Removal: Contact us if you’d like your information deleted from our system.

7. Third-Party Services

We may partner with trusted third parties (e.g., delivery services, payment providers). Your information is shared only to the extent necessary for completing your order.

8. Child Safety

We do not knowingly collect data from individuals under the age of 13. If we become aware of such data, we will delete it promptly.

PAYMENT METHODS

Credit / Debit Cards
PAYPAL

Offline Payments

Payment Methods
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